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Home/About mphone

The Melbourne Phone Company, since 2004

mphone started with a simple frustration: dealing with a phone company shouldn't feel like a battle. Two decades on, we're still Australian owned, and still answering our own phones.

From phone lines to everything that keeps you connected

We began in 2004 connecting Australian homes and small businesses with honest phone services — clear pricing and a team you could actually reach. As the nbn™ rolled out, we brought the same approach to broadband.

Today mphone is growing into a complete partner for the businesses we serve. Alongside voice and nbn™, our specialist digital team now manages SEO, Google Business Profiles, websites and social media — because being connected matters, and being found matters just as much.

Whatever we add next, the deal stays the same: one relationship, one invoice, and a real person on the end of the line.

mphone at a glance
  • Established 2004, Melbourne, Victoria
  • Member of the Telecommunications Industry Ombudsman scheme
  • Phone, nbn™ and digital marketing under one roof
  • Real people on 1300 887 939, seven days a week

Four things we won't compromise on

A person answers

Call any day of the week and you'll talk to someone who can actually fix the problem — not a script.

No traps, no fine-print games

Prices that include GST, and Critical Information Summaries published for every plan. If we're not earning your business, you're free to go.

Advice before upsell

We'd rather tell you the cheaper plan fits than sell you the bigger one. It's why customers who joined us in 2004 are still here.

One relationship that grows

Phone, internet, and now digital marketing — added carefully, only when we can deliver it to the standard our customers expect.

Talk to a company that talks back

Questions about a plan, your service, or getting your business found online — we're on the other end of the line.

Get in touch Call 1300 887 939